Frequently Asked Questions
Are your courses suitable for beginners?
Yes. Our catalog includes beginner-friendly foundations covering research, tone, and headline craft. Look for the “Beginner” level badge in the catalog.
Browse beginner coursesHow do live cohorts work?
Live cohorts run 4–6 weeks with weekly workshops and critique circles. Sessions are recorded for replay, and office hours accommodate multiple time zones.
Find live cohortsWhat is your refund policy?
Self-paced courses: 14-day refund if under 20% progress. Live cohorts: full refund up to 7 days before start; proportional refunds thereafter are considered case-by-case.
Read TermsDo you provide certificates?
Yes. Complete all assignments and the final portfolio review to receive a digital certificate of completion.
Can I use AI tools in assignments?
We allow transparent, documented AI assistance for brainstorming. Final submissions must reflect your own voice and editing decisions.
Is feedback included?
Self-paced tracks include guided rubrics; cohorts include peer circles and mentor critiques on select deliverables.
How long do I keep access?
Self-paced courses include lifetime access with updates. Cohort recordings remain available for 12 months.
Do you offer payment plans?
Yes. For courses over $300, we offer 2–4 installment options at no additional fee.